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General contractual conditions for car rental
1. General clauses. Definitions:
1.1. The present clauses regulate the legal relationships that are established between Delta Flot S.R.L. and its customers on renting a driver -free vehicle (system Rent-a-Car ), as well as the payment of this service. The present clauses represent an agreement between Delta Flot S.R.L. and its customers as a result of contracting the services offered by Delta Flot S.R.L.
1.2. By signing the contract, the client declares that he has read, understand and fully agree with their provisions and will respect them in his relations with Delta Flot S.R.L ..
1.3. Definitions:
1.3.1. Customer - means the driver/ payer/ user whose identification data are mentioned in the rental form.
1.3.2. The rental contract/ contract - refers to both the rental form, the general contractual conditions for the rent of the vehicles of Delta Flot S.R.L., the delivery - receipt of the vehicle and any annexes to the contract, as well as to the contract concluded on the occasion of taking the vehicle.
1.3.3. The vehicle - refers to the vehicle that is the subject of the rental contract, as well as all its accessories.
1.3.4. Rent - includes the basic tariff as indicated in art. 4.1., As well as any additional costs according to the client's options, as provided in the rental form.
1.3.5. The guarantee - represents the amount to be paid by the client or authorized on the Credit/ Debit card of the client and which can be withheld by Delta Flot S.R.L. under the conditions stipulated in the present contractual conditions and in the contract, whose value will be established according to the mark/model rented and the rental period. When returning the vehicle, after the post -return inspection, if there is no damage, the guarantee will be returned in full. If the damage is found, they will be evaluated and the correlative amounts will be withheld from the amount of the guarantee.
1.3.6. The rental form - represents the document by which the client expresses his intention to rent a car from Delta Flot S.R.L., including both the standard format and any other alternative forms of contracting approved by the parties. It includes the customer identification data, information about the requested vehicle, the rental period and the specific conditions established by mutual agreement between the client and the Delta Flot S.R.L. The rental form constitutes an integral part of the rental contract, being completed and signed by the client upon initiating the contractual relationship.
1.3.7. Fuel - may consist of gasoline or diesel, respectively in the electric power supply, depending on the type of rented vehicle.
2. Conditions for renting the vehicle. Documents needed to take over the vehicle:
2.1. In order to rent a vehicle, the customer must present the following documents and meet the following conditions:
2.1.1. In the case of individuals:
a) to be at least 21 years old at the date of signing the contract;
b) to hold the driving license valid for the category of the vehicle that is the object of the contract, with a minimum age of 1 year;
c) in the case of driving licenses issued by a national authority outside the European Union, it is necessary to present a valid international driving license, together with the driving license issued by the national authorities;
e) valid identity document: passport, identity card, residence permit.
f) Debit Card: Cards are accepted [ Visa, MasterCard] .
2.1.2 The identity document and the driving license must be presented in the original when taking over the vehicle.
2.1.3. In the case of regulated legal entities/entities:
a) the proof of the establishment according to the legislation of the country in which the legal person/entity is based. The proof is made by presenting a photocopy from the registration certificate, certifying certificate or any other document issued by the national authorities attesting the valid registration. If the documents are issued by a different authority than the Romanian ones, they will be accompanied by the translation performed by an authorized translator;
b) empowerment signed by the administrator of the legal person/entity for the person who will drive the vehicle, including for the additional driver;
c) the authorized person must meet all the requirements provided in art. 2.1.1. and 2.1.2.
2.2. If at the time of delivery of the vehicle, Delta Flot S.R.L. It finds that the information and documents transmitted by the client do not correspond to those presented and/ or the conditions provided in art. 2.1.1., 2.1.2 and 2.1.3, the contract is terminated by law, without any prior notification and without fulfilling any formality. In this case, Delta Flot S.R.L. He has the right to withhold the guarantee constituted by the client, as damages, without excluding the right to recover any additional damages.
2.3. If it is desired to include an additional driver, it must meet all the conditions provided in art. 2.1.1. and 2.1.2. If the vehicle was driven by a person other than the client or the additional driver, the responsibility for the damages caused by a road event rests with the client, in solidarity with the person involved in the event, Delta Flot S.R.L. having the possibility of tracking any of them, for the full recovery of the damages.
2.4. In the case of confirmed reservations, Delta Flor S.R.L. reserves the right to cancel them if the customer delays the lifting of the vehicle by over 3 hours compared to the time established by mutual agreement, if the client does not announce in advance.
3. The object of the contract. Duration. EXTENSION:
3.1. The object of the rental contract consists in the transmission by Delta Flot S.R.L., in favor of the client, the right of temporary use on the driver without driver, on the territory of Romania.
3.2. The transmission of the use of the vehicle takes place under the conditions in which the client pays the rent and the amount representing the guarantee, in accordance with art. 5, as well as any other amounts established through these conditions and the contract. The guarantee will be returned to the client under the conditions stipulated in the contract. In order to avoid any doubt, in case of non -compliance by the client of the amount related to the rent and the amount related to the guarantee, as well as the additional amounts when such services have been requested, the contract is considered to be abolished, without the need to fulfill any prior formality.
3.3. The duration of the rent is the one mentioned in the rental form and in the lease. The minimum rental duration is one day.
In case the client delays the delivery of the vehicle, Delta Flot S.R.L. will have the right to withhold/ request the payment, as a penalty, the value of a rental day, until the actual return of the vehicle.
3.4. The request to extend the rental duration, over the return period, can be done: by email at the address reservari@dacars.ro or by message on WhatsApp at no. by phone +40723817551 . The client will only use the email address or phone number indicated in the rental form in this regard. The extension of the rental duration will be confirmed by Delta Flot S.R.L. by email or WhatsApp. The extension of the rental duration is done in one of the following ways:
a) signing an additional act by the client;
b) is considered to be made by the request sent by the client by e-mail under the condition of confirmation by Delta Flot S.R.L., without any other formality.
In case of extension, the client has the obligation to pay the value of the rental cost and the additional costs related to the extension period within a maximum of 24 hours from the date on which the extension intervened.
3.5. The sale, assignment, submission, guarantee, postponement or any other way of alienating/disposing/affecting the vehicle by the client is strictly forbidden.
3.6. If the client returns the vehicle before the date mentioned in the contract, the rent and the additional costs for the period when the vehicle was not used will not be returned to the client.
3.7. The reservation and conclusion of the contract will be made for a class/category of vehicle and not for a particular car, Delta Flot S.R.L. unable to guarantee the client that he will offer a certain brand, model, engine or color of the vehicle. If at the time of the programmed delivery, Delta Flot S.R.L. It does not have a vehicle in the class for which the reservation was confirmed, then a car in the class immediately superior to the class of which the original reserved vehicle was part, without perceiving the additional cost for this service.
3.8. DELTA FLOT S.R.L. ensure transport service ( Shuttle Bus ) With free title for the client, from the airport to the work point of Delta Flot S.R.L. and vice versa, located in the locality where the delivery and return of the vehicle was approved by signing the contract.
4. The cost of renting. Additional costs:
4.1. The cost of renting the vehicle is composed of:
a) the basic tariff for each rental day, according to the tariffs in force at the date of the reservation;
b) additional costs according to the client's options, in force at the date of conclusion of the contract.
The following is included in the base rate:
a) Civil liability insurance towards third parties (policy R.C.A.);
b) valid vignette on the territory of Romania;
c) periodic technical inspection;
d) technical review;
e) Exchange of tires according to the season.
4.2. In the basic tariff are not included: fuel, special bridges, highway, road taxes, stationary/parking fees, fines received until the effective refund of the vehicle for violating the road traffic and any normative acts in force in relation to the use of the vehicle, any other payment, The vehicle. In the situation in which Delta Flot S.R.L. Pay these costs on behalf of the client, Delta Flot S.R.L. He has the right, to his free choice, to withhold them from the guarantee constituted by the client, including by debit the card or will be paid by the client within 3 days from receiving the invoice issued by Delta Flot S.R.L ..
4.3. The basic tariff is calculated for 24 -hour intervals starting with the delivery time stipulated in the rental form and ends at the time of returning the vehicle provided in the form.
4.4. The number of kilometers included in the basic price is specified when handing over the vehicle. The verification of the number of kilometers traveled by the client is established by checking the electronic control witnesses of the vehicle. In the situation in which there is a fraudulent action on electronic witnesses, Delta Flot S.R.L. He has the right to retain the guarantee in full and, in addition, to request the payment of any other damages that fully cover the damage suffered by Delta Flot S.R.L.
4.5. Additional costs are incurred by the customer and may include:
a) In case of loss or deterioration of the documents of the vehicle, of the registration or its keys, Delta Flot S.R.L. will perceive the client a penalty worth 100 EUR, a penalty that the client accepts to be the subject of partial or total detention of the guarantee or debit on the card;
b) if the vehicle is returned without being cleaned or presents traces of dirt inside, an additional 20 EUR fee will be charged, a fee that the client accepts to be the partial or total retaining of the guarantee or debit on the card;
d) for the delivery/collecting of the vehicle outside Bucharest and Ilfov county an additional fee will be applied. The additional taxes will be provided in the rental form and in the lease;
e) any other additional costs stipulated in the rental form and in the rental contract.
4.6. The client owes the cost of rent and the additional costs stipulated in the rental form and in the rental contract even if he does not use the rented vehicle.
4.7. In the case of extending the rental duration, Delta Flot S.R.L. will charge the rental cost and additional costs according to the tariffs related to a new rent.
4.8. Full payment can be made in advance with a bank card, on the site http://dacars.ro or at the time of signing the contract.
5. Guarantee:
5.1. The guarantee related to the rent of the vehicle is paid at the latest when taking over the vehicle. The value of the guarantee is indicated in the rental form and in the rental contract. In order to prepare the card, the client has the obligation to allow Delta Flot S.R.L. Mention of card data (number, expiration date, etc.). In case it will not allow this, the guarantee is constituted by its payment by the client.
5.2. The client understood and agrees that Delta Flot S.R.L. to retain partially or completely the guarantee constituted in any situation in which when returning the vehicle, the need for payment of additional amounts to those paid, as well as in any of the cases stipulated in these general conditions is noted.
The guarantee will be detained partially: (a) if the vehicle is not returned with the same level of fuel as at the time of taking over, at a rate of 1.8 EUR+VAT/LITRU LAGE; (b) in any other situations stipulated in this contract.
The guarantee may be fully retained for: (a) any damage to the vehicle or any elements/ components of it; (b) the loss/deterioration of the documents, the key to the vehicle; (c) supply with a type of fuel than the one mentioned in the heel; (d) deterioration of the passenger compartment; (e) failure to fulfill the legal formalities in case of involvement in a road incident (amicable finding, opening the file to the police and/or the damage file to the insurer); (f) in case of theft or abuse of trust; (g) in any other situations stipulated in this contract. In case the guarantee constituted does not cover all the damages suffered, Delta Flot S.R.L. reserves the right to request any damages suffered until the integral coverage of the damage.
5.3. The partial or integral refund of the guarantee will be made on the basis of a written request transmitted to Delta Flot S.R.L. within 30 days from the date of the refund of the vehicle, recorded in the return report. The refund will be made in the client's account indicated by him in a request sent from the e-mail indicated in the rental form.
5.4. Guarantee will be fully or partially returned to the customer if the following conditions are met:
a) the vehicle is returned without damage, other than those highlighted in the delivery report;
b) in case of damage/damage of the vehicle caused by third parties, the client presents all the necessary documents according to the respective situation and attesting his innocence;
c) the vehicle is not returned excessively dirty;
d) the vehicle was returned with the same quantity of fuel with which it was delivered, highlighted in the rental contract or in the delivery report;
e) accessories (eg GPS, child seat, snow chains, etc.) handed together with the vehicle at the time of delivery, to be returned in operating state, without damage or defects, other than those highlighted in the delivery report;
f) any other requirements and conditions stipulated in these conditions or in the contract have been respected.
6. Payment methods
6.1. Payment of the basic tariff, additional costs and guarantee is made in one of the following ways:
a) by bank transfer;
b) by debit card. Only the following bank cards are accepted for payment:
. . 6.2 In case the costs occasioned by this contract are borne by the insurer, the payment will be made on the basis of the compensation request. 6.3. The payment of the basic tariff, the additional costs and the guarantee is made no later than the date of delivery to the client of the vehicle, if the parties did not agree otherwise by an additional act. Failure to comply with the payment term by the client leads to the termination of the contract, without any prior formality. 6.4. The basic rental rates, the additional costs and the value of the guarantee are set in RON and do not include VAT. If the basic tariff, the additional costs or the value of the guarantee are provided in EUR or any other currency, the invoice will be issued at the B.N.R. valid on the day of its issuance.
6.5. If, as a result of the use of the vehicle, additional costs, taxes, tariffs or damages will be registered, the client has the obligation to pay the total of the remaining financial obligations according to the contract, at the time of delivery of the vehicle, the provisions of art. 5.2. remain applicable.
6.6. In the case of delaying the payment over the deadlines, Delta Flot S.R.L. It has the right to perceive the payment of delay penalties in the amount of 0.5% for each day of delay, until the full payment of the outstanding flow, the total penalties being able to exceed the debit in relation to which they were calculated.
6.7. The amounts due by the client based on this contract will be paid and considered paid in the following order of preference: (i) delay penalties; (ii) main flow value; and (iii) any other amounts due according to the contract.
7. Obligations of the parties:
7.1. Delta Flot S.R.L.:
a) to hand over the vehicle to the client, under the agreed conditions;
b) to ensure the quiet and useful use of the vehicle throughout the rent, provided by the client of all the contractual clauses;
c) in case of accident/ non -functioning for any reason of the vehicle, regardless of who is the guilty part, Delta Flot S.R.L. it is not obliged to replace the vehicle nor to return the rent related to the non -use period;
d) to respect, execute and fulfill any of the obligations stipulated in these conditions;
e) DELTA FLOT S.R.L. reserves the right to install GPS monitoring systems in the vehicle.
7.2. Customer's obligations:
a) not to transmit in any way, in whole or in part, for free or free, the use on the vehicle rented to another person. The driving of the vehicle is allowed only to the persons mentioned in the rental form and in the rental contract;
b) to pay the rent and guarantee to Delta Flot S.R.L., as well as any other amounts due, under the conditions stipulated in the contract;
c) to exploit and ensure the safety the vehicle entrusted with the prudence and diligence of a good owner, in accordance with the destination of the vehicle established by the manufacturer and only under the conditions stipulated in its technical documentation, respecting the user manual, avoiding its destruction, degradation or deterioration. It is strictly forbidden to move the vehicle on forest roads, on mountain expeditions or on unpaved or unmarked roads on the map;
d) to bear all the expenses necessary for the use of the vehicle and any damages that have been related to it, as mentioned in the contract;
e) to have a civilized conduct during the driving of the car entrusted, to strictly respect the road legislation in force, as it would be, but unlimited to them:
not to engage in verbal disputes with traffic participants;
not to lead in a sporty and/ or aggressive way, above the legal speed limit;
not to have improper attitudes towards the police, the other traffic participants, pedestrians;
not to lead under the influence of alcohol, drugs, narcotics, barbiturates or any other substances that affect their concentration or ability to react or to drive;
Do not use the vehicle in taxi activities, driver's school, car sports, competitions/competitions/car tests, towing/pushing/towing other vehicles/trailers, hazardous substances, other tests or
, transport of persons or goods for the purpose of obtaining income or any activity with a lucrative or illegal character. If the vehicle is seized, destroyed or damaged by the authorities or by the client as a result of its use in order to obtain undue benefits from the transport of prohibited objects or substances, the client will be responsible for the entire value of the vehicle;
not to exceed the maximum useful load of the vehicle;
Do not leave the vehicle with the keys in contact, with the doors/windows/trunk and not leave the original documents inside it. f) in case of accident, destruction or theft, to immediately notify Delta Flot S.R.L. and to carry out all the legal steps (amicable finding, the report finding the accident, etc.). It will also take all the necessary steps to open the damage file to the insurer; g) to keep the vehicle in perfect working condition and maintain the state of external and interior cleaning;
h) in the case of exceeding any terms established in this contract, the client is of delay;
i) any technical or aesthetic interventions on the vehicle will be done only in the service units indicated by Delta Flot S.R.L .. in urgent and exceptional cases DELTA FLOT S.R.L. will be able to allow the interventions on the vehicle to be performed in an authorized service unit R.A.R.;
j) not to transport animals/birds by vehicle, except in the case where special animal transport boxes are used;
k) not to smoke and not allow smoking inside the vehicle, under the sanction of paying a penalty worth 100 EUR;
l) not to use mobile communication devices while driving the vehicle, including for phone calls, text messages, emails or other activities that can distract from driving, except for a "hand-free" device that allows attention to traffic and road conditions. Failure to comply with this obligation entails the exclusive liability of the client for any associated consequences and risks;
m) not to install their own equipment outside the vehicle, for example signs, stickers, luggage bars, luggage or bicycle supports, etc.;
n) not to carry out works on the vehicle or to allow someone else to carry out works on the vehicle, without the prior consent of Delta Flot S.R.L.;
o) not to use the vehicle when a warning light is on board or when reminding message to go to service is displayed, unless it is possible to stop immediate safe or when there is a prior agreement of Delta Flot S.R.L. The client will have to immediately notify any such situations;
p) not to use the rented vehicle for taxi activities, alternative transport - ridesharing (eg Uber, Bolt, blah blah, etc.), driver's school, pushing or towing activities, races, training, competitions, for the purpose of transport of dangerous substances or illegal activities that can damage the condition of the vehicle. Also, the client will not destroy the vehicle for a purpose other than the transport of persons to rent.
r) to respect, execute and fulfill any of the obligations stipulated in these conditions;
8. Delivery and refund of the vehicle:
8.1. The delivery of the vehicle to the client will be made at the deadline and in the place mentioned in the rental form, under the condition of the full payment of the rent and the guarantee. Possible additional costs regarding the delivery of the vehicle are established according to the price list or the rental form.
8.2. Teaching the vehicle to the client will be recorded in a report that is an integral part of the contract. The client will ensure the inspection of the vehicle at the time of taking over, having the obligation to record in the procedure any deficiencies found and any objections regarding its state. The client will not be able to raise objections regarding the condition of the vehicle after its taking over, if they have not been mentioned in the delivery report.
8.3. DELTA FLOT S.R.L. will teach the customer to the customer, clean, by handing a key and together with the following documents:
a) the registration certificate with the annex regarding the valid periodic technical inspection;
b) Rovigneta;
c) RCA policy;
The client has the obligation to keep permanently on all the previously mentioned documents, having the obligation to present them to the control bodies.
8.4. The client has the obligation to return the vehicle on the date, time and location mentioned in the rental form, clean and with the documents mentioned in art. 8.3. The restitution will be recorded in the return report.
In the case of returning the unreasonably dirty vehicle at night and/or under unfavorable weather, when identifying any damages is impossible, the vehicle's verification will be done within a maximum of two working days, after Delta Flot S.R.L. had all the conditions to inspect the vehicle. The client assumes responsibility for any damages produced during the location period until the delivery is made.
8.5. In case of a delay greater than 180 minutes compared to the specified return time, if the customer does not communicate this delay by telephone or e-mail, Delta Flot S.R.L. reserves the right to immediately announce the police in relation to the situation of the vehicle. Also, in this situation, Delta Flot S.R.L. It can use all the legal means for the recovery of the vehicle, and the expenses generated by this recovery will fall into the client's charge.
9. Insurance. The procedure in case of damage. Responsibilities:
9.1. The vehicle benefits from compulsory civil liability insurance (R.C.A. policy), included in the cost of rent, within the compensation limits established by the Romanian legislation. If the value of the accident damages exceeds the limit set by law, the client is directly responsible for the difference between the total value of the damages produced and the maximum limit accepted by the law, agreeing with the full coverage of the value. 9.2. Insurances cover all damages from road events, which are caused by another traffic participant, provided that all legal formalities, in accordance with the provisions of art. 9.6.
9.3. Insurance does not cover all these amounts to be supported by the customer:
a) damages caused by piloting errors, scratches, broken or lost wheels, rubber, windscreen, tire damage, etc., if nothing else is provided in the rental form or in the rental contract;
b) the faults caused to the engine or its subassemblies, the steering system or the braking system, which are caused by the customer's fault, as a result of an inadequate exploitation, certified by authorized service workshops;
c) accidents caused by the client, as a result of the consumption of alcohol, drugs or any other prohibited substances during driving. In these cases, the client will bear the legal consequences that are required in such situations and all the repair expenses, including the stationary days of the vehicle;
d) theft of the vehicle left unlocked and unattended. In case of theft, the client must return Delta Flot S.R.L. contact key (gross and remote control + heel) that was handed over to leave;
e) theft from the vehicle of any personal objects, regardless of value;
f) during the contract, the client is responsible for all the damages produced to third parties, if they have additional claims or if the value of the damages exceeds the value of the insured amount.
In all these cases, Delta Flot S.R.L. has the right to fully withhold the guarantee constituted by the customer.
9.4. The insurance does not graduate the client of full payment responsibility for the damages produced by the vehicle in the following cases:
a) the accident/any damage on the vehicle was produced by the client or the additional driver;
b) the vehicle was driven in violation of the legislation in force and any other traffic rules;
c) the vehicle was used for the transport of persons or goods for the purpose of obtaining income;
d) the vehicle was used to push or tow other vehicles, trailers or objects;
e) the client or the additional driver drove the vehicle while under the influence of alcohol, drugs, narcotics or other substances that endanger the mental and physical abilities to react;
f) the vehicle was driven in competitions, races or car tests;
g) the vehicle was driven outside public roads;
h) the vehicle is given to the use of an unauthorized person (any other person who is not mentioned in the contract);
i) if the client does not keep the vehicle locked during the duration of it, and did not hold on the documents of the vehicle, and they disappeared;
j) the vehicle was intentionally damaged or negligent;
k) the lack of the form of amicable finding, the statements or the police processes of the police at the delivery of the vehicle or the failure to fulfill the formalities to the insurer, in compliance with the legislation in force (eg file opening);
l) if the client or the additional driver was withheld/suspended the driving license during the contract;
m) the damages caused to the tires or rims (if they did not result from a fire or accident), if nothing else is provided in the rental form or in the rental contract;
n) the damages caused to subassemblies or component parts of the vehicle by non -observance of the norms regarding the loading and anchoring during the transport, the damages caused to both the outside and the interior of the vehicle by the action of corrosive or flammable substances;
o) improper fuel supply;
p) in case of non -presentation to one of the service units indicated by Delta Flot S.R.L. in order to make the review, maintenance of the vehicle.
In all these cases, Delta Flot S.R.L. has the right to fully withhold the guarantee constituted by the customer.
In the cases specified above, the client will bear the legal consequences that are required in such situations and all the repair expenses, including the stationary days.
9.5. If the client provided to Delta Flot S.R.L. False information on the identity or any identification data or the validity of the or driving license, Delta Flot S.R.L. He declines any responsibility for the damages caused by the client to third parties. Under these conditions, the client cannot benefit from insurance and will bear all the legal consequences, including any damages to the vehicle, costs related to the use of the vehicle or the like. Also, Delta Flot S.R.L. has the right to fully withhold the guarantee constituted by the customer.
9.6. In case of involvement in a road incident, destruction or theft is mandatory, in accordance with the legal provisions:
a) either to draw up the amicable accident finding form and send it to Delta Flot S.R.L. The amicable accident finding is possible only in the following situations: (i) only material damage resulted; (ii) in the accident were involved only two vehicles; (iii) no material damage to another person is created than the two drivers of vehicles involved in the accident; (iv) there is the will agreement of the two drivers, expressed by signing the form;
b) either declare the road incident to the police that will find the damages and release: (i) the police report signature to the police officer and the stamp of the police station, as well as the specification that the driver was/was not under the influence of alcohol and/or any substances forbidden; (ii) the repair authorization with the signature of the police officer and the stamp of the police station. The police declaration is mandatory in the following cases: if the death or injury of the bodily integrity or the health of a person resulted; if the responsible party is not identified or in case of vandalism (eg damages in the absence of the client); if no amicable finding form has been prepared.
In addition to the obligations indicated above, the client will notify Delta Flot S.R.L. Immediately by the production of the event, and Delta Flot S.R.L. He has the right to withhold the warranty as damages.
9.7. In addition, in case the client does not take all the steps indicated in art 9.6. and/ or does not present any of the documents necessary to open the damage file, or make statements that do not meet the truth regarding the way of producing the road incident or in other situations indicated in the contract, the client will bear the value of all the repairs of the vehicle or other damages suffered by Delta Flot S.R.L. and/or by third parties.
9.8. In the situation where, following the damage of the vehicle, it is declared a total damage or in the situation in which the vehicle was stolen, and the insurer does not complete the Delta Flot S.R.L., the customer will compensate Delta Flot S.R.L. for all the damages borne by it.
9.9. If animals/birds with the vehicle have been transported without using special boxes for their transport or if the obligation was not respected not to smoke inside the vehicle, the customer has the obligation to pay to Delta Flot S.R.L. the equivalent of the sum of 100 EUR. The amount can be retained, in total or partially, from the guarantee constituted.
9.10. In the case of supplying the vehicle with a fuel other than the one indicated in the heel, the customer will pay the cost related to the repair, according to the service quote, and Delta Flot S.R.L. It will retain as damages the full value of the constituted guarantee, being able to proceed with the recovery of any other additional damages.
9.11. In the case of abandoning the vehicle, without fulfilling the return formalities, including in the case of refusal to sign the documents in the case of return, DELTA FLOT S.R.L. will charge the rent in accordance with the provisions of the contract, until the return formalities are fulfilled, which will be carried out in this case by the representatives of Delta Flot S.R.L .. In case the damage of aesthetic, mechanical or electrical nature is found, the client will be informed immediately by Delta Flot S.R.L. About their nature, and in the shortest time they will convey the repair quote. In the case of abandoning the vehicle or in the case of damages to the vehicle by the representatives of Delta Flot S.R.L. When fulfilling the return formalities, the client will lose the full value of the guarantee, and the possible damages that are not covered by the guarantee will be paid by the client.
9.12. If the vehicle is returned by the dirty customer, and after the cosmetization Delta Flot S.R.L. It finds the existence of damages to the vehicle, will fully withhold the guarantee and, in addition, the client will pay the value of the repairs.
9.13. DELTA FLOT S.R.L. does not answer:
a) for losses supported by the client in case of failure or damage of the vehicle;
b) for damages caused in traffic by the vehicle;
c) for the possible objects forgotten by the client in the vehicle and not identified during the rental period or at its refund.
9.14. In case of malfunction or any other damage, the repair of the car must be done by an authorized service designated by Delta Flot S.R.L., only with the science, the agreement and based on the Delta Flot S.R.L instructions. After the closing of the rental contract, the car can only be repaired by the Delta Flot S.R.L .. the repair costs will be supported by the client.
10. Use of the vehicle
10.1. The use of the rented vehicle is allowed only on the territory of Romania. The rented vehicle can only be driven by the client and the persons mentioned in the contract as additional drivers.
10.2 The rented vehicle will be used in accordance with its use instructions and according to the lessor. Any damage will be announced Delta Flot S.R.L. as soon as it has been ascertained and all reasonable measures for limiting damage will have to be taken.
10.3 In the case of an damage or any incident in relation to the vehicle, the client will fulfill the formalities of declaring the damage provided by the law and will hand the owner of the vehicle the documents drawn up by the authorized bodies or the amicable finding document.
10.2. If the client will leave the territory of Romania without the approval of Delta Flot S.R.L., this action is considered a violation of the contractual obligations, the client bearing the entire responsibility for any deed or omission determined by his deed, including without limiting to the damages produced by accident, theft, expenses to repatriate the vehicle.
10.3 The following situations of non -restoration of the vehicle performed by the client or with its complicity will be treated as situations of theft or abuse of trust, as the case may be:
- exceeding the term of restitution of the vehicle by over 24 hours in the absence of an agreement between the parties regarding the extension of the rental period and the payment of the value of this extension;
- lack of notification of the police in case of disappearance of the vehicle, lack of confirmation of the complaint from the police and not presenting the key the origins of the vehicle.
11. FAILURE AND ASSISTANCE. Replacement of the vehicle:
11.1. If, during the rental, the vehicle no longer works, without any guilt of the client, Delta Flot S.R.L. will be able to provide within the limit of availability, a exchange vehicle.
11.2. DELTA FLOT S.R.L. It provides road assistance exclusively on the territory of Romania, under the condition of compliance by the client of the provisions of art. 7.2. The road assistance involves lifting on the platform the vehicle from the place of immobilization and transport of the client, passengers and luggage to a place of accommodation within 50 km.
12. Termination of the contract:
12.1. The contract ceases in the following situations:
a) at the expiration date of the rental period;
b) before the deadline, by the agreement of the parties;
c) by unilateral termination by Delta Flot S.R.L. in case of non -observance by the client of the provisions of the rental contract, by sending a notification at least 24 hours before the date on which the contract is to cease;
d) by unilateral denunciation by Delta Flot S.R.L., provided that a written notification is prior to 48 hours before the date on which the contract is terminated;
e) in the case of the client's death, the loss of the capacity for exercise or dissolution, liquidity, reorganization or triggering the bankruptcy procedure, as the case may be, without any other prior formality and without delaying;
f) the beginning of criminal prosecution against the client or the additional drivers in relation to offenses in the road;
g) in the cases in which the legal termination of the lease is stipulated within these conditions and/or within the lease.
12.2. In any of the cessation cases, the client has the obligation to return the vehicle in compliance with art. 8.4. In the return location mentioned in the rental form and to pay any other additional costs resulting from the use of the vehicle, as well as any other costs necessary to bring the vehicle to the technical and aesthetic state existing at the date of delivery. In the case of termination of the contract before the deadline, as well as in any termination situation, the client has the obligation to hand over the vehicle within 3 hours from the moment of termination, under the same conditions in which it was taken.
12.3. If the client refuses to return the vehicle willingly, Delta Flot S.R.L. will resort to the recovery of the vehicle by its own means. Any expense related to this operation will be borne by the client.
13. Notifications. The law applicable to the contract. Lites:
13.1. Any notification, invoice or other notification that one contracting party owes or wants to address the other party in accordance with the contract will be considered communicated if it is sent to the other party to the address mentioned in the contract or to any other address brought in writing to the other party, as follows: by handing; by letter or courier with confirmation of receipt; by email; by SMS.
13.2. The rental contract is governed by the Romanian law. Any dispute in relation to the conclusion, execution or termination of the rental contract will be solved by the competent court from the registered office of Delta Flot S.R.L.
14. Force majeure. Fortuit case:
14.1. The force majeure exerts the part that invokes it under the conditions of the law. The force majeure is any external, unpredictable, absolutely invincible and inevitable event. The party that invokes the force majeure has the obligation to bring it to the attention of the other party in writing, within a maximum of five (5) days from the occurrence, and the proof of the force majeure, together with the warning on the possible effects and stretch of force, will be communicated in maximum fifteen (15) days after the occurrence. The reference date is the date of the shipping post stamp. The proof will be certified by the Chamber of Commerce and Industry of Romania. The part that invokes the force majeure has the obligation to inform the other party its termination within a maximum of fifteen (15) days.
14.2. The parties agree that the client's liability cannot be removed for the case forced as it is defined by law.
15. Personal data processing:
15.1 DELTA FLOT S.R.L. It ensures, according to the law, to maintain the confidentiality of the personal data of the client and to respect his right to the protection of private life. This obligation does not apply in the case of information deliberately disclosed by the client to third parties.
15.2 The processing of personal data implies any operation or set of operations that are performed on personal data, by automatic or non -automatic means, such as collection, registration, organization, storage, adaptation, extraction, consultation, use, disclosure to third parties by transmission, dissemination, or other way, or in any other way.
15.3 The personal data collected and registered are used by Delta Flot S.R.L. and its contractual partners with good faith, for the conclusion and execution of the contract, as well as for legitimate purposes or in order to fulfill some legal obligations, in compliance with the appropriate technical and organizational requirements for protecting personal data against accidental or illegal destruction, loss, modification, disclosure or unauthorized access.
15.4 The personal data processed, the purposes of the processing, as well as your rights can be found on the Delta Flot S.R.L. website, the data protection section.
16. Final clauses:
16.1. The present conditions are supplemented with the provisions of art. 1.777- 1.823 Civil Code, insofar as they do not contravene these conditions.
16.2. Any modification that occurred in the Romanian legislation during the course of this contract, to modify the level and/or the way of applying the existing taxes (such as VAT, etc.) or through which new taxes, taxes, is applicable from the moment of entry into force and leads to the corresponding modification of the contract.
15.4 Datele personale prelucrate, scopurile prelucrării, cât și drepturile dvs. se regăsesc pe site-ul DELTA FLOT S.R.L., secțiunea protecția datelor.
16. CLAUZE FINALE:
16.1. Prezentele Condiții se completează cu dispozițiile art. 1.777- 1.823 Cod civil, în măsura în care acestea nu contravin prezentelor Condiții.
16.2. Orice modificare survenită în legislația română pe parcursul derulării prezentului contract, de natură a modifica nivelul și/sau modul de aplicare a taxelor existente (precum TVA etc.) sau prin care intră în vigoare noi taxe, impozite, este aplicabilă din momentul intrării în vigoare și conduce la modificarea corespunzătoare a Contractului.